Refund policy
We want you to love your purchase from 50s Gift Shop. If something isn’t quite right, we’re happy to help.
Returns
We accept eligible returns requested within 30 days of delivery.
To qualify for a return, merchandise must be:
- Unworn, unused, and unwashed
- In its original condition
- Free from stains, odors, makeup, pet hair, or other signs of wear
- Returned with all original tags and packaging, when applicable
- Accompanied by proof of purchase
Please contact us before returning any merchandise. Returns sent without prior authorization may not be accepted.
Once your return request is approved, we will provide instructions regarding where and how to return your item.
Do not return merchandise to the address shown on the original shipping package unless we specifically instruct you to do so.
Return Shipping
For returns due to preference, fit, size, color, or change of mind, the customer is responsible for return shipping costs.
Original shipping charges are non-refundable.
If you received an incorrect, damaged, or defective item, please contact us as soon as possible. When the issue is our responsibility or that of our fulfillment partner, we will work with you to provide an appropriate replacement or refund at no additional cost to you.
Clothing & Sizing
Because sizing can vary between styles and manufacturers, customers are encouraged to carefully review the size chart provided on each product page before ordering.
An item that does not fit may be returned in accordance with this policy, provided it remains unworn, unused, unwashed, and otherwise eligible for return.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If your merchandise arrives damaged or defective, or you receive the wrong item, contact us promptly with your order number and photographs showing the problem so we can evaluate the issue and make it right.
Please do not discard the item or its original packaging until your claim has been resolved.
Non-Returnable Items
For health, hygiene, and product-integrity reasons, certain merchandise may not be eligible for return, including:
- Earrings and other pierced jewelry
- Personal-care or beauty items
- Gift cards
- Items specifically identified as Final Sale
- Customized or personalized merchandise
Sale merchandise is returnable unless the product was specifically identified as Final Sale at the time of purchase.
Exchanges
The fastest way to exchange an item is to contact us regarding the original purchase. Once a return is approved, you may place a new order for the preferred size, color, or style.
Availability of replacement merchandise cannot be guaranteed.
Refunds
Once we receive and inspect an approved return, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method. Please allow time for your bank or credit card company to process and post the refund after it has been issued.
Original shipping charges are not refundable unless the return resulted from an error by 50s Gift Shop or an item arrived damaged, defective, or incorrect.
Lost or Undeliverable Packages
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a package is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.
If tracking indicates that a package was delivered but you cannot locate it, please contact us so we can assist you in investigating the shipment.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Because some orders are submitted to our fulfillment partners shortly after purchase, we cannot guarantee cancellation once an order has entered processing or has shipped.
If an order cannot be canceled, it may still qualify for return after delivery under this policy.
How to Start a Return
To request a return, please contact:
50s Gift Shop
Website: 50sgiftshop.com
email: the50sgiftshop@gmail.com
Please include your:
- Name
- Order number
- Item you would like to return
- Reason for the return
- Photos if the item is damaged, defective, or incorrect
We will provide return instructions after reviewing your request.
Please do not send merchandise back without receiving return instructions first.
